General Transmitter settings

On the System info page you can find different general transmitter settings such as the MAC address, as well as the software and hardware version of the transmitter. This is also the location where you can manage the transmitter licenses and import and export the configurations of all settings of the transmitter.

Figure 8-1 The System info page

View system information

Under System information you can find all transmitter specifications such as the MAC address, the IP address and the serial number of the transmitter. Next to this information you can also see which versions are running on the transmitter.

Manage transmitter licenses

There are two different licenses available for the CoCon transmitter, which license you need depends on the amount of channels you require. There is a license for six, twelve or forty channels. You can upgrade the license whenever you require additional channels. Follow the procedure described below to acquire a new license. Once you have received the license, click Upload license on the System info page.

How obtain a new license

When you want to upgrade your license perform the following procedure:

  1. Go to https://www.televic-conference.com/en/software-license-request , the website describes where you can find all relevant information needed to request a license.
  2. Fill in the request form with the product details and your contact information.
  3. Click Submit.
  4. You will receive an email with the license file on the email address specified in the form.

Manage system configurations

When you have similar rooms with similar setups you can export the complete configuration of one room and upload it to the infrared system of the other room. The system configuration file contains the network settings, the radiator settings and the audio settings.

Click Export current configuration to export the configuration. To upload the configuration click Import configuration.

View system logging

When you have some technical problems with your system it can help to view the logging of the system. To download the log files click Download under Download log archive on the System info page.

It may take some time to download the log files because the system first needs to retrieve all data and then compress them to a TAR file.

The most recent log file is it the one with the number 00.